- 73%
Decrease Time to complete inspections
Crowne Plaza Beirut leveraged Tragging software to streamline the management of fire and safety systems. By using RFID technology, the hotel reduced maintenance costs, improved efficiency, and ensured compliance with international safety standards. This case study demonstrates the benefits of technology in enhancing operational excellence in the hospitality industry.
About Crowne Plaza
The Crowne Plaza Beirut is one of Lebanon’s most luxurious hotels, renowned for its exceptional service and commitment to guest safety. Given the high volume of guests, it was crucial to ensure that the hotel’s fire protection and safety systems were always in optimal condition. However, the regular inspections and maintenance of these systems were time-consuming, labor-intensive, and costly, especially when considering the requirements for obtaining international quality certifications.
The challenge
The hotel faced a significant challenge in managing and monitoring the regular inspections and maintenance of fire and safety systems such as fire extinguishers and alarm systems. These processes required meticulous documentation and efficient management to guarantee that all systems were functioning properly and ready for use at any time. Moreover, with stringent standards for obtaining international quality certifications, the hotel incurred increasing costs to meet these requirements.
Services Used:
The Solution
Tragging Assets Management -CMMS
To overcome this challenge, the Crowne Plaza Beirut implemented the Tragging maintenance management software for regular inspections and inventory of fire and safety systems. All fire systems and extinguishers were equipped with RFID tags, enabling accurate and easy tracking of their status.
How the Software Works:
Tragging software automates the monitoring of regular inspections, recording each inspection or maintenance performed on the systems. The software can send alerts when a scheduled inspection is approaching, ensuring that all equipment and devices are functioning correctly without any delays or oversights.
Results
After adopting Tragging software, the hotel was able to significantly reduce maintenance and inspection costs. There was no need to hire additional staff to monitor maintenance operations, and the software facilitated the documentation of all required inspections for obtaining international quality certifications. This resulted in a significant reduction in the costs of obtaining these certifications while maintaining the highest safety and security standards at the hotel.
- Enhanced efficiency
- Improved accuracy
- Cost savings
- Enhanced safety
- Improved compliance
- Increased guest satisfaction
Conclusion
By implementing Tragging software, the Crowne Plaza Beirut successfully improved the efficient and accurate management of its fire and safety systems, reducing maintenance costs and ensuring compliance with international quality standards. This case study highlights the importance of using technology to enhance operational efficiency and guarantee the highest safety standards in the hospitality industry.
73%
Decrease Time to complete inspections
90%
Decrease Compliance audit time
31%
Maintenance cost reduction
